The time your parcel will be collected will depend on which service you've booked and with which carrier, but most of the collected courier services we offer are collected Monday-Friday, 8 am to 6 pm, excluding bank holidays and public holidays.

You can book a courier collection from your home or work address, however, if these times aren’t convenient, many of our most popular courier services offer a drop offoption, so you can drop off your parcel at your local Post Office or courier drop off shop at a time that suits you.

Courier collection times:

DPD collection times

We currently don’t offer a DPD parcel collection service for UK deliveries, but if you’ve booked a DPD international service, such as DPD Air Expressor DPD Air Classic, you can book a DPD parcel collection from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays).

For DPD UK deliveries, book DPD Pickup. This is the cheapest UK delivery service we offer and requires you to drop off your parcel at your local DPD Pickup shop. DPD Pickup Classic can be booked as a drop off service for international deliveries.

There are few reasons why a courier may not be present for a scheduled collection: Driver Out of Time — other deliveries have ran over their allotted time period, which means there’s no time left on the day for the driver to collect your parcel. DPD have been delivering parcels fromTraidcraft. DPD have been delivering parcels from Traidcraft to me on a regular basis for some years and the delivery staff always have been, and still are excellent. But until afew months ago when I was notified via e-mail that my delivery was due when I clicked on 'Show my options' was able to vary my d. A parcel collection service is a convenient option for many customers. With DPD parcel collection our couriers come to a specific location, chosen by you, to pick up a parcel before taking it back to the depot to be sorted then sent on to the recipient. I would like to rebook my collection for a more suitable date I would like to leave my parcel in a secure location Whilst you can of course leave your parcel in a secure location, we do need to warn you that, whilst unattended your parcel will not be covered for loss or damage.

Parcelforce collection times

Parcelforce can collect from your home or work address, Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday or Sunday delivery, Parcelforce will collect on the Friday prior to this. If these times aren’t convenient, book a drop off service and drop off your parcel at your local Post Office.

The majority of Parcelforce services, including Parcelforce 24 and Parcelforce 48 are available for collection or drop off. Find your nearest Post Office or Parcelforce depot.

DHL collection times

When you book a DHL collected service, a DHL courier will collect from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday delivery, DHL will collect on the Friday prior to this.

Dpd Collection Tracker

CitySprint collection times

If you book a same day service with CitySprint, you can select a collection time and you’ll be given a half hour window either side of that time. So, if you book a collection for 2.00pm you should be prepared for the courier to turn up as early as 1.30pm, but no later than 2.30pm.

CitySprint collect 24hours a day, 365 days of the year, so they’re always on hand to help.

Parcel not collected?

If you were expecting a collection and it’s after 6 pm, please check the courier hasn’t left a card if it’s possible you could have missed them. If you have missed the collection or it hasn’t happened, please contact our Live Chat team and we’ll reschedule it for you. As the booking is made with the carrier by Parcel Monkey, it reduces confusion if we rebook collections on your behalf. We can easily do this on our system to get issues resolved as quickly as possible.

Need to book a courier collection?

Get the cheapest prices for courier collection services with Parcel Monkey. Simply enter the weight, dimensions and destination of your parcel into our courier quote tool and we’ll provide you with a list of courier services to choose from at affordable prices.

Related Help Pages:

Get an Instant Quote

Dpd Collection Sloth

Have your item collected and delivered the same day by express courier in the UK. Learn more.

Dpd Collection Tracking

Why use Parcel Monkey?

Compare, book and send parcels using discounted parcel delivery services. Save time & money with Parcel Monkey.

Choose from many reputable courier companies to ship your parcel
Book parcel delivery within the UK or to over 240 international destinations
Choose from collection & drop-off services
Over 40,000 verified reviews on Trustpilot
Manage all your parcel deliveries in one place